Patient Testimonials

Vertigo & vestibular migraines

My symptoms go back as far as my teens when I got a lot of headaches and got an MRI which showed no issues. I first started experiencing vertigo when I was 25 which over time worsened. I started experiencing a lot of pain and fullness in my left ear. Swaying, dizziness, neck pain, and anxiety were daily issues. I’ve been to 3 ENTs, 3 ER visits and have also been to general practitioners regarding my symptoms. In 2019, I was diagnosed with vestibular migraines and was prescribed a medication that was supposed to help, but it did not. My symptoms got worse and worse over time to the point where I lost any job that I started due to having vertigo 1-2 times a week and daily migraines. Migraines were so bad my ENT at the time sent me to the ER thinking I was having a stroke, again MRI showed nothing. After doing extensive research I stumbled over BVD and took my test online and was connected to Eye Care North.

When I had my initial exam they made me feel as comfortable as possible and did extensive testing which in return told me I had BVD. I then ordered my glasses and have been wearing them for 4 weeks now and my life has changed only for the better. I am no longer cranky, fatigued, and no longer have any headaches or neck pain at all. I also have not had any vertigo attacks since wearing the glasses. I highly recommend anybody who has any of these symptoms to take the online test and get connected with Eye Care North. I want to thank the staff and Dr. Lam at Eye Care North for the compassion that they’ve shown me since my first appointment and continued to show me through every follow-up appointment or email.


Dizzy spells, poor depth perception & difficulty driving

I wore glasses from age 10 until 1998 at age 26 when I had the LASIK procedure done. I enjoyed perfect vision for 10 years until I began wearing glasses in 2008. In 2010, I needed a touch up done but found out that my vision had changed too much and my cornea was too thin to complete the procedure.

For the last 10 years, I have struggled with dizzy spells in buildings with high ceilings, lack of depth perception, and nighttime driving. Some doctors thought it was anxiety. Also, I was seen by 2 ENT’s. In January 2020, my sister who is a chiropractor gave me the article Help! Open Spaces and Busy Patterns Make Me Dizzy. I exclaimed, “That’s me!” I completed the Binocular Vision Dysfunction (BVD) questionnaire and scored 37 out of 75. Any score over 15 indicates I may be suffering from BVD. I was told they have seen a significant amount of patients who have similar symptoms as me years after having LASIK. The symptoms usually develop in their 40’s. I am 48 years old.

I researched several Neuro Visual Specialists until I found Eye Care North in Cave Creek Arizona. In June 2020, Chelsea graciously answered my endless amount of questions as I made the decision to drive there from Las Vegas for the progressive assessment. Dr. Julie Lam is a very knowledgeable doctor who listened intently and I felt heard. Melissa was phenomenal in helping me pick out new glasses as I wasn’t anticipating this purchase. She had a tremendous amount of patience as I considered all my options.

In August 2020, I had my second progressive assessment. I drove from Las Vegas to Wickenburg all by myself without my eyes getting tired. I haven’t been able to do this in over 10 years. I, now, am able to shop at all stores rather than just the ones with low ceilings. I don’t look at the ground when I walk anymore. My life has completely changed as I have improved by 75%.


Double vision relief

​​​​​​​Dr. Lam is the best! She was so patient when refracting. Her attention to detail has resulted in the best corrected vision that I have had in years. I am dealing with vitreous matter broken loose and floating, wrinkled retinas, and seeing double. The prescription she wrote is so much better than any of the others I've had during the 13 years we've been in AZ. She is especially good at adjusting the prism I need for the double vision. I've been wearing glasses for about 60 years and her refraction was the most thorough in all those years. Thank you Dr. Lam!

Robert W.

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