Patient Testimonials

Bennie developed a wrinkle in her retina after having surgery for a retinal detachment in 2002. This caused letters to move around when reading & made focusing very difficult. After moving to Arizona in 2018, she became a patient at Eye Care North. She was prescribed prism glasses by Dr. Lam which improved her distance vision & stopped letters from jumping while she read. These glasses have provided her the best vision she's had since her retinal detachment surgery.

I wore glasses from age 10 until 1998 at age 26 when I had the LASIK procedure done. I enjoyed perfect vision for 10 years until I began wearing glasses in 2008. In 2010, I needed a touch up done but found out that my vision had changed too much and my cornea was too thin to complete the procedure.

For the last 10 years, I have struggled with dizzy spells in buildings with high ceilings, lack of depth perception, and nighttime driving. Some doctors thought it was anxiety. Also, I was seen by 2 ENT’s. In January 2020, my sister who is a chiropractor gave me the article Help! Open Spaces and Busy Patterns Make Me Dizzy. I exclaimed, “That’s me!” I completed the Binocular Vision Dysfunction (BVD) questionnaire and scored 37 out of 75. Any score over 15 indicates I may be suffering from BVD. I was told they have seen a significant amount of patients who have similar symptoms as me years after having LASIK. The symptoms usually develop in their 40’s. I am 48 years old.

I researched several Neuro Visual Specialists until I found Eye Care North in Cave Creek Arizona. In June 2020, Chelsea graciously answered my endless amount of questions as I made the decision to drive there from Las Vegas for the progressive assessment. Dr. Julie Lam is a very knowledgeable doctor who listened intently and I felt heard. Melissa was phenomenal in helping me pick out new glasses as I wasn’t anticipating this purchase. She had a tremendous amount of patience as I considered all my options.

In August 2020, I had my second progressive assessment. I drove from Las Vegas to Wickenburg all by myself without my eyes getting tired. I haven’t been able to do this in over 10 years. I, now, am able to shop at all stores rather than just the ones with low ceilings. I don’t look at the ground when I walk anymore. My life has completely changed as I have improved by 75%.


As a result of a previous concussion, Gail had dizziness & double vision which caused her to drive and watch TV with one eye covered. She saw 4 different eye doctors before she was referred to our office for a neuro visual evaluation. After an extensive examination, she was prescribed prism glasses & now reports 100% improvement in her symptoms.

David suffered from dizziness while driving which caused anxiety & nausea. He saw multiple specialists including an ENT, physical therapist & chiropractor. He was diagnosed with vertigo but did not have improvement with any treatments/medications he was prescribed. Fortunately, David found our office on the internet & scheduled a neurovisual evaluation. He was diagnosed with an eye misalignment & prescribed prism glasses which resulted in 90% improvement of his symptoms! He has also been able to discontinue some of his medications & now has improved quality of life.

Lynn used to have headaches and imbalance prior to being a patient at Eye Care North. She was prescribed prism by her previous optometrist to correct her eye muscle misalignment but the glasses did not work for her. After a thorough neurovisual evaluation at Eye Care North, Dr. Lam found the appropriate amount of prism correction that finally helped to alleviate her symptoms.

Erin used to have daily headaches and severe migraines that made school work difficult. Her prism glasses have not only given her relief from her headaches but have also reduced her eye fatigue while reading and doing homework.

Dinah used to see double-vision when looking in the distance. It caused her anxiety when driving because she would always see two cars coming at her even if there was only one car. She had to drive with one eye closed to get rid of double images. Since getting her prism glasses she has been ecstatic about her improved vision & her ability to drive with both eyes open.​​​​​​​

Melissa experienced dizziness and vertigo for years. Her previous doctors were unable to help her. Since joining our team at Eye Care North, she learned about Neurovisual Medicine & could relate to many of our patients with binocular vision dysfunction. Now with her prism glasses, she finally has relief from her symptoms

​​​​​​​Dr. Lam is the best! She was so patient when refracting. Her attention to detail has resulted in the best corrected vision that I have had in years. I am dealing with vitreous matter broken loose and floating, wrinkled retinas, and seeing double. The prescription she wrote is so much better than any of the others I've had during the 13 years we've been in AZ. She is especially good at adjusting the prism I need for the double vision. I've been wearing glasses for about 60 years and her refraction was the most thorough in all those years. Thank you Dr. Lam!

Robert W.

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